Too many claims, too few adjusters!

Have you ever thought about what kind of service you should expect from the adjuster when you file a claim?Haven't you heard a story from a friend or relative about how badly the insurance company treated them when they had an insurance claim? I think most people have.In today's world, poor customer service is nearly accepted as the norm. Sadly, we...

Insurance Agents: How Does Yours Measure Up??

Insurance agents can make you or break you...how does YOUR agent stack up??Have you ever heard a story from a friend or relative who filed an insurance claim, only to find out that the coverage their agent promised was not there?Insurance agents can be some of the most important people you'll ever do business with. They will help you protect your property,...

Introducing Russell D. Longcore

Hi, folks! I'm Russell Longcore. I'm an insurance adjuster living in Marietta, Georgia. I've been in the insurance business since 1973, and the most recent 15 years, I've been in the claims adjusting side of the business. I learned a lot about insurance as an agent. But, I learned to most about insurance when I began to adjust claims.Insurance is...